Mersin B\u00fcy\u00fck\u015fehir Belediyesi, vatanda\u015f odakl\u0131 hizmet anlay\u0131\u015f\u0131n\u0131 uluslararas\u0131 standartlarla g\u00fc\u00e7lendirmeye devam ediyor.<\/p>\n\n\n\n
Mersin B\u00fcy\u00fck\u015fehir Belediyesi yine bir ilke imza att\u0131 ve ‘TS ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi<\/strong> Belgesi’<\/strong>ni almaya hak kazand\u0131.Belge,B\u00fcy\u00fck\u015fehir Belediyesi b\u00fcrokratlar\u0131 taraf\u0131ndan, T\u00fcrkiye Belediyeler Birli\u011fi (TBB) Ba\u015fkan Vekili ve Mersin B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Vahap Se\u00e7er’e takdim edildi. Mersin B\u00fcy\u00fck\u015fehir i\u00e7in bir ilk olma \u00f6zelli\u011fi ta\u015f\u0131yan belge, 2020 y\u0131l\u0131nda hayata ge\u00e7irilen Teksin Mersin \u0130leti\u015fim Merkezi’nin hizmet kalitesini belgelendirirken, Entegre Y\u00f6netim Sistemi kapsam\u0131nda B\u00fcy\u00fck\u015fehir’in sahip oldu\u011fu 6. belge olma niteli\u011fini de ta\u015f\u0131yor.<\/p>\n\n\n\n Belge, Ba\u015fkan Se\u00e7er’e takdim edildi<\/strong><\/p>\n\n\n\n Belgenin Ba\u015fkan Se\u00e7er’e takdimi; Mersin B\u00fcy\u00fck\u015fehir Belediyesi Genel Sekreteri Olcay Tok, Genel Sekreter Yard\u0131mc\u0131s\u0131 Ali R\u0131za \u00d6zdemir, Bas\u0131n, Yay\u0131n ve Halkla \u0130li\u015fkiler Dairesi Ba\u015fkan\u0131 Ezgi Ba\u015fer ile Kalite Y\u00f6netimi ve Kent Ara\u015ft\u0131rmalar\u0131 \u015eube M\u00fcd\u00fcr\u00fc J\u00fclide \u015eahin taraf\u0131ndan ger\u00e7ekle\u015ftirildi.<\/p>\n\n\n\n Mersin B\u00fcy\u00fck\u015fehir, vatanda\u015f odakl\u0131 hizmet anlay\u0131\u015f\u0131 ile \u00e7al\u0131\u015f\u0131yor<\/strong><\/p>\n\n\n\n Vatanda\u015flar\u0131n talep, \u015fik\u00e2yet ve \u00f6nerilerini etkin bir \u015fekilde y\u00f6netmeyi hedefleyen ‘TS ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi’<\/strong>, Mersin B\u00fcy\u00fck\u015fehir Belediyesi’nin hizmet kalitesini s\u00fcrekli iyile\u015ftirme anlay\u0131\u015f\u0131n\u0131n \u00f6nemli bir g\u00f6stergesi olarak \u00f6ne \u00e7\u0131k\u0131yor. B\u00fcy\u00fck\u015fehir Belediyesi, vatanda\u015f geri bildirimlerini sistematik bir yap\u0131yla ele alarak, memnuniyeti kal\u0131c\u0131 hale getirmeyi ama\u00e7l\u0131yor.<\/p>\n\n\n\n Mersin B\u00fcy\u00fck\u015fehir; ISO 9001 Kalite Y\u00f6netim Sistemi, ISO 14001 \u00c7evre Y\u00f6netim Sistemi, ISO 45001 \u0130\u015f Sa\u011fl\u0131\u011f\u0131 ve G\u00fcvenli\u011fi Y\u00f6netim Sistemi, ISO 50001 Enerji Y\u00f6netim Sistemi ve ISO 39001 Yol Trafik G\u00fcvenli\u011fi Y\u00f6netim Sistemine ek olarak ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi’ni de entegre yap\u0131s\u0131na dahil ederek, kurumsal y\u00f6netim anlay\u0131\u015f\u0131n\u0131 daha da g\u00fc\u00e7lendirmeyi s\u00fcrd\u00fcr\u00fcyor.<\/p>\n","protected":false},"excerpt":{"rendered":" Mersin B\u00fcy\u00fck\u015fehir Belediyesi, vatanda\u015f odakl\u0131 hizmet anlay\u0131\u015f\u0131n\u0131 uluslararas\u0131 standartlarla g\u00fc\u00e7lendirmeye devam ediyor. Mersin B\u00fcy\u00fck\u015fehir Belediyesi yine bir ilke imza att\u0131 ve ‘TS ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi Belgesi’ni almaya hak kazand\u0131.Belge,B\u00fcy\u00fck\u015fehir Belediyesi b\u00fcrokratlar\u0131 taraf\u0131ndan, T\u00fcrkiye Belediyeler Birli\u011fi (TBB) Ba\u015fkan Vekili ve Mersin B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Vahap Se\u00e7er’e takdim edildi. Mersin B\u00fcy\u00fck\u015fehir i\u00e7in bir ilk olma \u00f6zelli\u011fi […]<\/p>\n","protected":false},"author":2,"featured_media":49148,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-49147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manset"],"views":1,"_links":{"self":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/49147"}],"collection":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=49147"}],"version-history":[{"count":1,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/49147\/revisions"}],"predecessor-version":[{"id":49149,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/49147\/revisions\/49149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/49148"}],"wp:attachment":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=49147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=49147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=49147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}