{"id":56198,"date":"2026-10-20T09:35:00","date_gmt":"2026-10-20T06:35:00","guid":{"rendered":"https:\/\/mersinkadingazetesi.com\/?p=56198"},"modified":"2026-10-20T09:35:00","modified_gmt":"2026-10-20T06:35:00","slug":"yenisehirde-denetim-oncesi-kalite-seferberligi","status":"publish","type":"post","link":"https:\/\/mersinkadingazetesi.com\/?p=56198","title":{"rendered":"Yeni\u015fehir\u2019de denetim \u00f6ncesi \u201cKalite\u201d seferberli\u011fi"},"content":{"rendered":"\n<p>Mersin Yeni\u015fehir Belediyesi, uluslararas\u0131 standartlardaki hizmet kalitesini ve vatanda\u015f memnuniyetini s\u00fcrd\u00fcr\u00fclebilir k\u0131lmak amac\u0131yla \u00e7al\u0131\u015fmalar\u0131n\u0131 aral\u0131ks\u0131z s\u00fcrd\u00fcr\u00fcyor. 2023 y\u0131l\u0131nda UKAS akreditasyonlu ISO 9001 ve ISO 10002 belgelerini alarak kalitesini uluslararas\u0131 d\u00fczeyde tescilleyen belediye, 3 y\u0131ll\u0131k ba\u015far\u0131 d\u00f6ng\u00fcs\u00fcn\u00fcn ard\u0131ndan bu y\u0131l\u0131n Kas\u0131m ve Aral\u0131k aylar\u0131nda ger\u00e7ekle\u015fecek yeniden belgelendirme denetimlerine haz\u0131rlan\u0131yor.<\/p>\n\n\n\n<p>Yeni\u015fehir Belediyesi Kalite Birimi koordinesinde y\u00fcr\u00fct\u00fclen \u00e7al\u0131\u015fmalar kapsam\u0131nda, t\u00fcm m\u00fcd\u00fcrl\u00fcklerin s\u00fcre\u00e7leri ve vatanda\u015f odakl\u0131 hizmet ad\u0131mlar\u0131 mercek alt\u0131na al\u0131n\u0131yor. Kurumsal mekanizmalar\u0131n\u0131 ve hizmet standartlar\u0131n\u0131 en \u00fcst seviyeye \u00e7\u0131karmay\u0131 hedefleyen belediye, sene sonundaki belgelendirme denetimi \u00f6ncesinde haz\u0131rl\u0131klar\u0131n\u0131 titizlikle y\u00fcr\u00fct\u00fcyor.<\/p>\n\n\n\n<p><strong>21-23 EK\u0130M TAR\u0130HLER\u0130 ARASINDA \u0130\u00c7 TETK\u0130K MARATONU<\/strong><\/p>\n\n\n\n<p><a><\/a> Yeniden belgelendirme haz\u0131rl\u0131klar\u0131 do\u011frultusunda, t\u00fcm m\u00fcd\u00fcrl\u00fckleri ve s\u00fcre\u00e7leri kapsayan i\u00e7 tetkik \u00e7al\u0131\u015fmalar\u0131n\u0131n 21-23 Ekim tarihleri aras\u0131nda ger\u00e7ekle\u015ftirilmesi planlan\u0131yor. Bu maratonla birlikte kurumsal i\u015fleyi\u015fin ISO standartlar\u0131na tam uyumu ve s\u00fcrekli iyile\u015ftirme ilkeleri sahada analiz edilecek. \u0130\u00e7 tetkikler \u00f6ncesinde, belediye b\u00fcnyesinde g\u00f6rev yapan sertifikal\u0131 i\u00e7 tetkik\u00e7i personelin yetkinliklerini tazelemek amac\u0131yla \u00f6nemli bir e\u011fitim d\u00fczenlendi. Kalite Y\u00f6netim Temsilcisi Bilgisayar M\u00fchendisi Kemal Aytu\u011f Akar koordinesinde ve Kalite Birimi organizasyonuyla Atat\u00fcrk K\u00fclt\u00fcr Merkezi\u2019nde ger\u00e7ekle\u015ftirilen \u201c\u0130\u00e7 Tetkik\u00e7i Yenileme ve Tazeleme E\u011fitimi\u201d tam g\u00fcn s\u00fcrd\u00fc. Uygulamal\u0131 ve yo\u011fun bir programla tamamlanan e\u011fitimde, i\u00e7 tetkik\u00e7ilere hem teknik ve davran\u0131\u015fsal bilgiler hat\u0131rlat\u0131ld\u0131 hem de tetkiklerin y\u00fcr\u00fct\u00fclme usul ve esaslar\u0131 aktar\u0131ld\u0131.<\/p>\n\n\n\n<p>\u201c<strong>AMACIMIZ H\u0130ZMET KAL\u0130TEM\u0130Z\u0130 EN \u00dcST SEV\u0130YEDE TUTMAKTIR\u201d<\/strong><\/p>\n\n\n\n<p>E\u011fitim program\u0131n\u0131n ard\u0131ndan de\u011ferlendirmelerde bulunan Kalite Y\u00f6netim Temsilcisi Kemal Aytu\u011f Akar, belediyenin uluslararas\u0131 kalitesini kal\u0131c\u0131 hale getirmeyi hedeflediklerini vurgulayarak \u015fu ifadeleri kulland\u0131: \u201cBelediyemizin uluslararas\u0131 ba\u011flamda hizmet kalitesi bundan 3 y\u0131l \u00f6nce tescillendi ve bundan sonra da s\u00fcrekli iyile\u015ferek artmaya devam edecek. \u00c7e\u015fitli m\u00fcd\u00fcrl\u00fcklerimizde g\u00f6rev yapan sertifikal\u0131 personelimizin yetkinli\u011fini muhafaza etmek ve geli\u015ftirmek i\u00e7in bu e\u011fitimleri her y\u0131l d\u00fczenliyoruz. Ekim ay\u0131ndaki i\u00e7 tetkiklerimizle m\u00fcd\u00fcrl\u00fcklerimizin s\u00fcre\u00e7leri detayl\u0131ca irdelenecek. Kas\u0131m ve Aral\u0131k aylar\u0131ndaki belgelendirme denetimlerini ve m\u00fcteakip g\u00f6zetim denetimlerini her y\u0131l oldu\u011fu gibi yine ba\u015far\u0131yla atlataca\u011f\u0131m\u0131za inan\u0131yorum. Temel amac\u0131m\u0131z hizmet kalitemizi ve vatanda\u015f memnuniyetimizi en \u00fcst seviyede tutarak y\u00fcksek standartl\u0131 hizmet yolculu\u011fumuzu s\u00fcrd\u00fcrmektir.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mersin Yeni\u015fehir Belediyesi, uluslararas\u0131 standartlardaki hizmet kalitesini ve vatanda\u015f memnuniyetini s\u00fcrd\u00fcr\u00fclebilir k\u0131lmak amac\u0131yla \u00e7al\u0131\u015fmalar\u0131n\u0131 aral\u0131ks\u0131z s\u00fcrd\u00fcr\u00fcyor. 2023 y\u0131l\u0131nda UKAS akreditasyonlu ISO 9001 ve ISO 10002 belgelerini alarak kalitesini uluslararas\u0131 d\u00fczeyde tescilleyen belediye, 3 y\u0131ll\u0131k ba\u015far\u0131 d\u00f6ng\u00fcs\u00fcn\u00fcn ard\u0131ndan bu y\u0131l\u0131n Kas\u0131m ve Aral\u0131k aylar\u0131nda ger\u00e7ekle\u015fecek yeniden belgelendirme denetimlerine haz\u0131rlan\u0131yor. Yeni\u015fehir Belediyesi Kalite Birimi koordinesinde y\u00fcr\u00fct\u00fclen \u00e7al\u0131\u015fmalar [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":56199,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-56198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manset"],"views":2,"_links":{"self":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/56198"}],"collection":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=56198"}],"version-history":[{"count":1,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/56198\/revisions"}],"predecessor-version":[{"id":56200,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/56198\/revisions\/56200"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=\/wp\/v2\/media\/56199"}],"wp:attachment":[{"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=56198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=56198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mersinkadingazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=56198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}